| GENERAL INFORMATION Click for information regarding:
Ordering Info
Payment Options
Delivery Info
The products we offer are:
Choc Delight Bars, a large 60gram Belgian milk chocolate bar wrapped in a gorgeous, professionally designed, glossy wrapper. The front and back of our Choc Delight Bars can be personalised with any message of your choice. There is ample room available so please don’t feel limited in what you wish to say.
Each delicious Belgian milk chocolate bar is made by a quality Australian chocolatier and wrapped in silver foil. We print your special message onto your chosen wrapper and wrap it around the chocolate bar to present you with a unique Personalised Chocolate Bar.
Choc Bite Bars, a small rectangular after dinner mint wrapped in gold foil. They are a perfect bite size. Also wrapped in a gorgeous, professionally designed, glossy wrapper which can be personalised on the back of the wrapper. Because it is an after dinner mint size there is limited space for a message. Generally you can fit about 4 to 5 lines of about 3 or 4 words each on the back of each wrapper. We will work with you so you know what will fit comfortably.
Choc Bite Bars come in multiples of 20 bars. They must be ordered in multiples of 20 bars and each Choc Bite Bar in the set of 20 bars must have the same message printed on the back. Large quantities at special prices are available upon request.
Actual sizes can be found on the About Us page.
DIY wrappers are for those who like to save money by doing it themselves. They come in a packet of 15 wrappers complete with instructions on how to personalise them and how to wrap the chocolate bars. They can be personalised with coloured pens or by using your printer. Each DIY wrapper fits around an Aero bar.
All of the prices listed in our store are the total prices you will pay. The price includes the wrapper and chocolate bar. There are no hidden extras such as personalisation charges or artwork set up charges. Postage is also free.
Product Availability
We try to ensure all of our products are available at all times but unfortunately sometimes this is not possible. If any of the products you order are not available we will contact you immediately. We will give you the choice to wait until the products are ordered in or replace the product with another available one of your choosing.
Your satisfaction is our guarantee.
Refunds and Returns
Our products are of the highest quality and we ensure every order is checked before leaving our premises. We strive to provide you with a problem free transaction at all times.
In the unlikely event that you are unhappy with your order please contact us by email to admin@MomentsInChocolate.com.au within 24 hours of receiving your order to allow us to rectify the situation.
Should a refund or replacement be required and is agreed upon by us, we will require the original order to be returned to us in it’s original condition, with postage to be met by you for the product return. Refunds will not be made on chocolate bars that have been opened or eaten.
We will make every effort to ensure the spelling and wording is correct on your personalised order. In the event that we should make an error then we will rectify the problem immediately. Should the error be due to incorrect details being provided by you, then we will in no way be responsible for rectifying the problem.
Email: admin@MomentsInChocolate.com.au
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